Social Media Officer
Vacant position for: A Social Media Officer in EPSCO Global General Contracting for Buildings.
RESPONSIBILITIES:
- The Social Media Officer is responsible for ongoing community management and maintaining / growing the University’s brand level social media presence across multiple brand outposts (which include Facebook, Twitter, Instagram, YouTube, blogs and other developing social media channels relevant to the University’s communications strategy) via organic and paid social activity. The role is responsible for planning / implementing a content marketing programs which increases brand awareness with our core target markets through the effective use of social media channels. This will include developing and implementing content marketing campaigns appropriate to the channel being used, monitoring social media channels to respond appropriately to posts / comments, an identifying issues that require escalation.
ACCOUNTABILITIES:
Team Specific:
- Oversee the development and delivery of the social media
content marketing plan - Coordinate content plan with other teams in the Directorate,
other Directorates and the Faculties - Be part of the bringing together of all the brand elements
(messaging, insights from marketing team and audiences,
content from other teams) - Publish / repurpose content across approved central social
media brand outposts (e.g. copy / articles, photography, video,
etc.) - Co-ordinate the work of other content producers across the
University to develop content suitable for social media channels
to fully engage students and other audiences- Ensure brand compliance
- Any other duties required which are appropriate to the grade of
the post
Community management:
- Lead daily community management across all central brand
social media outposts (inc.Facebook, Twitter, Instagram,
Snapchat, YouTube, LinkedIn) - Liaise with internal stakeholders on community management
queries / issues - Deploy approved statements during crisis management
- Strong customer service focus
Content marketing (organic & paid):
- Lead the content calendar process (inc. approvals), raising
brand awareness, increased data capture and engagement
levels across all activity - Lead the generation / creation / placement of engaging,
creative and informative organic content across all central brand
social media outposts which informs, entertains and delights
audiences with brand focused messaging - Optimize content for each distinct channel (whether content is
written, photography, video or testimonial led), taking into
account changing platform / audience requirements - Ensure all content is on brand (working across all channels),
whilst managing customer expectations as appropriate - Ensure content has a high visual and influential impact and
meets relevant corporate guidelines - Work in partnership with other teams generating content to
influence / improve (e.g. Central Content team, Faculty
Marketing Leads, other depts.) - Conduct ongoing research (as needed) to identify audience
needs / desires / satisfaction
DESIRED QUALIFICATION & EXPERIENCE:
Experience:
- Previous experience in a similar social media role
- Paid marketing campaigns
- Agency / supplier management experience
- Hoot suite (or other management platform)
- SEO understanding / experience
- Experience within Higher Education sector
Qualifications:
- Professional qualification, or evidence of training/development in
social media marketing (CIM, IDM, etc.)
DESIRED SKILLS:
- Good understanding of the characteristics and qualities that
prospects / applicants / students / alumni want from a University
Assistant to CEO Office Manager
Vacant position for: Assistant to CEO Office Manager in EPSCO Global General Contracting for Buildings with more than 8 years experience.
RESPONSIBILITIES:
- Maintains chairman office services by organizing office operations and procedures; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical executive functions.
- Maintains executive office efficiency by planning and implementing office systems, layouts, and equipment procurement.
- Checks Office Inventory, plans and orders accordingly to support chairman.
- Contributes to team effort by accomplishing related results as needed
- Maintain appropriate filing system for all official documents and arrange the files in an orderly manner for easy reference.
- Maintain soft database for all important records pertaining to the chairman, the leader ship team and the department in general.
- Maintaining the confidentiality of the general work, reports, files, and the nature of its contents.
- Responsible for all the procedures and follow up related to airlines tickets and hotels for any requirement from the dept.
- Handle general incoming and outgoing communication for the department (Phone, Writing, generic email)
- Manage meeting booking and attendance for the chairman.
- General admin tasks related to smooth running of the department & business
- Support with email handling for the chairman.
- The above list of responsibilities is not exhaustive and you may be required to undertake other responsibilities and training as requested by your line manager, appropriate to your grade and commensurate with the business need.
AUTHORITIES & ACCOUNTABILITIES:
- Stop work authority in case of major HSE violations
DESIRED QUALIFICATION & EXPERIENCE:
- Diploma or equivalent degree
- with minimum 8 years’ experience,
- preferably O&G and / or Industrial Background,
- Proven work experience as a secretary or administrative assistant
- Bilingual
- Proficiency in MS Office
- Communication: The ability to communicate information and ideas in spoken and written words so others will understand.
- Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Confidentiality: Able to handle with highly confidential information
- Must be detail oriented.
- Collaboration and Teamwork: Ability to interact effectively.
DESIRED SKILLS:
- Adept in Technology.
- Verbal & Written Communication. …
- Organization.
- Time Management.
- Strategic Planning.
- Resourcefulness.
- Detail-Oriented.
- Anticipates Needs